Our Values
The Values That Guide Our Work
Collaboration
By working closely with clients, Traditional Owners, and stakeholders, we deliver outcomes that reflect shared goals and mutual respect.
Respect
We acknowledge the deep histories, cultures, and traditions of First Nations peoples, ensuring that every project reflects a commitment to preserving and celebrating cultural heritage.
Empathy
Understanding diverse perspectives is at the heart of our work. We listen deeply, act with cultural sensitivity, and approach every project with integrity and care.
Accountability
We take full responsibility for our work, our impact, and our commitments, ensuring that we always act with professionalism and responsibility.
Transparency
Open and honest communication is key to building trust. We prioritise clarity and ethical practices in every interaction.
Excellence
We set the benchmark for cultural heritage consultancy, delivering innovative, precise, and high-quality solutions that exceed expectations.
Our Approach
Our team is united by the clear objective of removing risk from your project by providing first-class heritage management solutions with a no-compromise approach to safety, quality and environment.
What sets us apart is not what we do – but how we do it – and it’s our values that underpin this approach.
Safety
We have a no-compromise approach to safety – regardless of the size or complexity of your project. We’re one of the only full-service heritage consulting firms in Australia to achieve ISO 45001: 2016 Certification – evidence of the rigorous approach we take to managing risk and ensuring a safe outcome for all.
Integrity
We are open and transparent throughout the consultative process, treating all parties with respect, and always give honest advice without fear or favour in the best interests of our clients. Consequently, we’ve earnt the respect of our clients and industry peers.
Quality
With ISO9001: 2015 Certification, we apply rigorous methods, systems and procedures to all our work so as to ensure a quality outcome for every project.
Environment
With ISO14001: 2015 Certification, we seek to reduce our overall environmental footprint by balancing the economic, social and environmental requirements of our work.
Collaboration
We listen intently. Taking a collaborative approach, we build strong relationships, engage the broader team, balance everyone’s objectives and negotiate to deliver results.
Expertise
With deep industry knowledge and multi-disciplinary consultants, we have the skills, expertise and experience to resolve the most complex of heritage risks and challenges.
We know that our success derives from the delivery of an outstanding experience to our clients. We are an outcomes-focused organisation driven by the needs of our clients while always maintaining our focus on safety, professional standards and the legal requirements of our industry.
Our primary objective is to provide our clients with high-quality professional services and products that:
- Are exactly what is required (fit for purpose)
- Are delivered within a 'zero harm' environment
- Are delivered ethically and transparently
- Represent excellent value for money
- Are of the highest technical standard which meets or exceed professional ‘best practice’
- Are delivered on time and within budget, and
- Always meet or exceed the expectations of our clients
We achieve these objectives through a structured continuous improvement program that ensures the consistent quality of our services and products, helps reduce costs, improves productivity, reduces waste and develops staff skills while at all times ensuring the safety and well-being of our staff, clients and contractors.
Need Expert Cultural Heritage Support for Your Project?
ACHM is here to help. Call us today on 1300 724 913 or email us for more information.